
Payment Policy
Effective Date: January 17, 2025
At Elite Jewell, we aim to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the methods we accept and the security measures in place to protect your transactions.
1. Payment Methods Accepted
We accept the following payment methods for all purchases:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards
- PayPal
- Apple Pay
- Google Pay
Payments must be made in U.S. Dollars. We do not accept checks, money orders, or cash on delivery (COD).
2. Payment Security
We take the security of your payment information very seriously. Elite Jewell uses industry-standard encryption technologies to secure your personal and financial information during transactions. Our payment processors are PCI DSS compliant, which ensures the protection of your credit card details and other sensitive information.
3. Authorization and Payment Processing
Once you place an order, the payment information you provide will be processed for authorization. Please ensure your payment details are correct before completing the transaction. Orders will not be processed until payment is authorized.
- Payment Authorization: In some cases, your payment may be subject to additional verification or authorization. If we are unable to authorize the payment, we will contact you to resolve the issue.
4. Taxes
Sales tax will be calculated based on your delivery address and applicable local, state, or federal tax laws. The total tax amount will be displayed during checkout.
- Tax Rates: Tax rates are subject to change based on the location of your shipping address. You are responsible for any applicable taxes.
5. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email that includes details of your order, shipping address, and payment summary. This email serves as confirmation that your order has been placed, and the payment has been accepted.
- Pending Payments: If there is an issue with your payment or if we are unable to complete the transaction for any reason, we will notify you via email to resolve the situation.
6. Price and Payment Modifications
While we strive to provide accurate pricing on all products, Elite Jewell reserves the right to correct any errors in pricing or product details on our website. If a pricing error is discovered after your order has been placed, we will notify you and give you the option to either accept the corrected price or cancel the order.
7. Payment for Pre-Orders or Back-Ordered Items
If your order contains pre-order or back-ordered items, we will charge you the total amount of the order at the time of purchase. Once the items are in stock, your order will be processed and shipped.
8. Refunds and Cancellations
If you are eligible for a refund, the payment will be returned to the original method of payment used at the time of purchase. Refunds are processed according to our Refund and Returns Policy.
9. Payment Issues or Disputes
If you experience any issues with your payment, please contact us at info@elitejewell.com or call us at 828-837-6635. We will work with you to resolve any payment disputes promptly.
10. Changes to Payment Policy
Elite Jewell reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed of any updates.
11. Contact Information
If you have any questions or concerns about your payment, please feel free to reach out to us:
- Email: info@elitejewell.com
- Phone: 828-837-6635
- Website: elitejewell.com