Sales Policy
Effective Date: January 17, 2025

At Elite Jewell, we strive to provide a seamless and enjoyable shopping experience. Below is our Sales Policy to ensure clarity regarding our sales process, order processing, and customer expectations.

1. Product Availability and Descriptions

We make every effort to ensure that the products listed on our website are available and accurately described. However, we cannot guarantee that all products will be in stock at the time of your order. In the event an item becomes unavailable after an order is placed, we will notify you promptly and offer a refund or an alternative product.

  • Product Information: All product descriptions, including images, sizes, and prices, are as accurate as possible. However, due to variances in monitors and device settings, the actual color and appearance may differ slightly from what is shown online.

2. Order Processing

Once you place an order with Elite Jewell, we will begin processing it as soon as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays.

  • Order Confirmation: After placing an order, you will receive an order confirmation email. Please review the details of your order carefully. If any information is incorrect, please contact us immediately to make any necessary corrections.

  • Shipping and Delivery: We offer shipping to the United States. The delivery time will depend on your location and the shipping method selected at checkout. For more details, please refer to our Shipping Policy.

  • Payment Authorization: Payments are processed upon order submission. We accept various payment methods, including credit cards and other secure payment options. Orders will only be shipped once payment is successfully authorized.

3. Pricing and Payment

  • Pricing: All prices listed on the website are in U.S. Dollars and include applicable taxes unless otherwise stated. Prices are subject to change without notice.
  • Payment Methods: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through secure third-party payment processors.

If your payment method is declined, we will notify you and request an alternate form of payment.

4. Sales Taxes

Sales tax will be applied to orders based on the applicable state or local laws. The tax rate may vary depending on your location and will be calculated during checkout.

5. Promotions and Discounts

We may offer promotions or discounts on products or shipping from time to time. These promotions are subject to specific terms and conditions, including expiration dates and product exclusions.

  • Coupon Codes: If you have a coupon code, it must be applied during checkout for the discount to be valid. Only one coupon code can be applied per order unless otherwise stated.

6. Order Modifications and Cancellations

Once an order is placed, it is processed promptly. If you wish to modify or cancel your order, please contact us immediately. We will make every effort to accommodate changes, but we cannot guarantee that modifications can be made once the order has been processed or shipped.

7. Customer Responsibility

By placing an order with Elite Jewell, you agree to:

  • Provide accurate, current, and complete information for your order.
  • Ensure that someone is available to accept delivery of the order or to provide a safe delivery location.
  • Follow our return and refund policies if you need to return or exchange an item.

8. Intellectual Property

All content on our website, including product descriptions, images, logos, and trademarks, is the property of Elite Jewell and is protected by intellectual property laws. Unauthorized use of this content is prohibited.

9. Limitation of Liability

We are not liable for any indirect, special, incidental, or consequential damages arising from your use of our products or website. Our liability is limited to the total amount paid for the products ordered.

10. Governing Law

This Sales Policy and any transactions made with Elite Jewell will be governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law principles.

11. Changes to the Sales Policy

Elite Jewell reserves the right to modify or update this Sales Policy at any time. All changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about our terms.

12. Contact Information

If you have any questions regarding this Sales Policy, please contact us at: